Accounting Support Analyst – Intern

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! 
 

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers – as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Support Analyst for a minimum 6-month internship, this role is fulltime, 40-hours a week, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software. 

Responsibilities:

• Provide excellent software support to our customers in the Accounting module to our customers
• The Accounting Customer Service Representative keeps users informed about their escalations/incident’s status at agreed intervals 
• Ensure support services are delivered professionally and effectively
• As an Accounting Customer Service Representative, you need to be able to communicate effectively, provide empathy for the customer, as well as build and maintain positive relationships
• Work on project teams supporting other departments and installation needs
• Monitor and respond to helpdesk tickets assigned to your team

Qualifications:

• Fundamentals of accounting
• Accounting Diploma/Certificate in progress (must be a current student)
• Automotive Dealership Accounting Department experience is an asset
• Customer service experience
• Possess excellent communication and analytical skills
• Knowledge of Microsoft Windows and Microsoft Office
• Strong analytical and organizational skills
• Works well both with a team and independently
• Ability to embrace variety, structure, change and innovation

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• Access to an onsite gym at some locations and/or corporate membership to Goodlife
• Free parking
• Staff events
• Competitive base salary ($20 – $25/hr.)
• Great referral bonus
• Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

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