Sales Development Representative

THE COMPANY

CityView creates and implements business process automation and management solutions for local governments to help them meet their efficiency and customer services goals in the areas of permitting, licensing, planning, code enforcement and other land-based areas.  The CityView product is built on leading technologies, is continuously enhanced and combines office-based with field-inspector and citizen-facing solutions across a GIS base to provide enterprise, integrated solutions.  

CityView is a division of Harris Computer Systems, which is a member of the Constellation Software Inc. group of companies. Constellation Software is a rapidly growing group of vertical market software (VMS) companies; each focused upon dominating its respective market niche.

JOB DUTIES AND RESPONSIBILITIES

The Sales Development Representative at CityView plays a crucial role in generating sales qualified leads and opportunities for our business process automation and management solutions tailored to local governments. CityView focuses on providing efficient and customer-centric solutions in areas such as permitting, licensing, planning, code enforcement, and more. As a Sales Development Representative, you will work collaboratively, demonstrating drive, confidence, and coachability. Your resilience, creativity, and ability to work independently and as part of a team will contribute to your success in our Sales team.

What You’ll Do:

• Qualifying inbound, outbound and inside sales leads by taking them through the discovery process

• Research and identify prospects, and contact them through cold calls and emails

• Set up meetings and/or demos with qualified opportunities for Regional Sales Managers

• Develop and execute a tactical plan for your focus market to prospect and acquire new customers by collaborating with Marketing and Regional Sales Managers.
  Generate new qualified leads to add to the Sales pipeline, by understanding customer needs and effectively articulate how our solutions can address their business challenges.

• Maintain sufficient pipeline of leads by leveraging product knowledge, business acumen, effective prospecting, up selling and cross selling tactics.
  Collaborate with Regional Sales Managers to ensure timely and thorough follow-up and support to qualified leads throughout the sales process.

• Achieve monthly goals in accordance with the business plan.
  Attend trade shows and conferences as necessary.
  Collaborate with Regional Sales Managers to ensure timely and thorough follow-up and support to qualified leads.

• Develop in-depth knowledge about CityView, the community development industry, local governments, and relevant associations.
  Collaborate with Sales & Marketing on marketing campaigns, including creating curated prospect lists and cold calling marketing leads, track all activities and maintain up-to-date records in the Salesforce.

• Conduct business with an exceptional standard of ethics, adhering to responsible sales practices and the Harris core values.

• Maintain strong working relationships with peers and customers.

• Perform other duties as required to increase the number of leads revenue, opportunities, and support the Regional Sales Manager during the sales process.

What We’re Looking For: 

• Demonstrated excellent prospecting skills

• Laser focus on increasing leads to add to the sales pipeline

• Exceptional listening skills with the ability to ask engaging discovery questions

• Excellent organizational and time management skills

• An understanding of business process technology.

• Knowledge of the day-to-day business activities and challenges felt by local government employees 

• Excellent customer service skills

• Persistence, patience and results-orientated

• A go getter, extroverted personality with no fear of cold calling

• Curious, resilient, articulate, and self-motivated

• Results and solution-driven, relationship builder, and team player

• Adaptable/flexible/creative, enjoying work that requires frequent shifts in direction

• Achievement-oriented, willing to take on challenges, even if they might fail

• Results and solution-driven, relationship builder and team player

• Demonstrated ability to multi-task effectively and consistently meet assigned deadlines

• Ability to learn new skills and willingness to become an expert in the domain

• Aptitude to learn new technologies and change as evolution occurs

• 1–2 years of experience working on a sales team, ideally within the tech space

• Experience selling B2B, SaaS, government, or permit/license software is preferred

• Proficient with Microsoft Windows, Office Suite, Zoominfo and Salesforce or a comparable CRM, and a proven ability to quickly learn software technology

What we offer:

Compensation will be commensurate with experience and job responsibilities.  Harris offers excellent fringe benefits including a generous vacation policy and health, dental, life and disability insurance.

Join CityView as a Sales Development Representative and contribute to our mission of delivering innovative solutions to local governments. Apply today and be part of our team!

Please feel free to browse our website for further information at http://www.municipalsoftware.com.

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