Customer Service Representative/ Receptionist Full Time

Company: NVA Alpine Management Inc. d.b.a. Alpine Veterinary Medical Center

107 Copper Road
Whitehorse, Yukon
Y1A 2Z7 Canada

Job Title

Customer Service Representative/ Receptionist

NOC: 14101 (Receptionists)

Wage: $27.62 per hour – permanent/full-time (40 hours a week)

Location(s) of work: 107 Copper Road, Whitehorse, Yukon, Y1A 2Z7 Canada

Number of Positions: One (1)

Required Language Skills: English (spoken and written)

Key Responsibilities:

• Greet clients and visitors, and direct them to appropriate contacts or service areas
• Provide basic information to clients and the general public
• Obtain and process information required to deliver customer service
• Operate a switchboard or multi-line telephone system
• Order and maintain office supplies inventory
• Record and relay information accurately
• Schedule and confirm appointments
• Prepare and send invoices
• Receive and process payments
• Perform general clerical duties such as filing, sorting, and distributing mail
• Answer telephone calls and relay messages appropriately
• Calculate and verify billing charges
• Provide directory assistance as needed
• Offer assistance to persons with disabilities
• Perform accurate and timely data entry
• Deliver high-quality customer service
• Sell products and services on a retail basis
Required Skills:
• Over 5 years of experience as a receptionist.
• Works collaboratively with hospital team members.
• Makes decisions confidently and effectively in a fast-paced environment.
• Communicate in a compassionate and professional manner with colleagues and clients.

Benefits:

• Group Benefits: extended medical, paramedical services, vision care, dental, disability, group RRSP, life insurance available through group plan
• Continuing Education Allowance
• Staff discount for you own pets

Contact/ How to Apply: Please send your resume to the following email address indicating ” Alpine Veterinary Medical Center” and “ATTN: Tyler Reid” in the subject line: [email protected]