Jr. Technical Publication Specialist

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow’s possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean’s, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Ottawa, ON, Halifax, N.S., Victoria, B.C., Hybrid

Thales requires a Junior Technical Publications Specialist to support the preparation, revision, and delivery of supportability engineering tasks and technical documentation. The successful candidate will contribute to maintaining Canadian Forces Technical Orders (CFTOs), reviewing OEM manuals and specifications, and assisting in the development of maintenance and support documentation to ensure accuracy, consistency, and compliance with National Defence standards. This role requires frequent interaction with Thales engineering, procurement, and service delivery personnel, Technical Authorities, and ship staff to gather information, validate updates, and ensure technical accuracy.

• Collect, organize, and analyze technical data in support of Product and Logistics Support Analysis (LSA) activities such as Reliability, Maintainability, and Failure Analysis. Review vendor documentation and OEM manuals to identify maintenance and support requirements.
• Develop Maintenance Plans, Preventive or Corrective Maintenance Schedules, Instructions, and Performance Tests as well as Spare Parts Lists and accompanying Provisioning Technical Data for new equipment or modifications to existing ship systems.
• Support the management and organization of data within Logistics Support Analysis Record (LSAR) tools and the Maximo maintenance management system. Collaborate with Thales engineering, procurement, and service delivery personnel, Technical Authorities, and ship staff to validate updates and resolve maintenance or documentation queries.
• Maintain and revise existing CFTOs, incorporating updates from OEM manuals, specifications, and preventive maintenance routines. Create, review, and process Document Change Requests; assist in the preparation of Change Packages to ensure technical data reflects the latest system/equipment configuration.
• Proofread, edit, and standardize technical documentation for grammar, clarity, and consistency. Ensure all technical data and publications are accurate, logically structured, and aligned with applicable National Defence standards.
• Collaborate with Configuration Management to ensure technical documentation is accurate, accessible, and compliant with policies, procedures, and applicable standards.

Minimum Qualifications

• An Engineering degree or Technologist diploma in mechanical, electrical, electronic, industrial, reliability, or naval engineering.
• Strong technical writing, proofreading, and editing skills with attention to grammar and clarity.
• Proficiency with Microsoft Office applications.
• Ability to collaborate with engineering, procurement, service delivery personnel, Technical Authorities, and ship staff.

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• Familiarity with Maximo or other maintenance management systems.
• Exposure to Logistics Support Analysis application software such as OmegaPS, Reliasoft, Eagle ELT, SLIC2B, Relex, or Analyzer.
• Background in naval systems and equipment. Experience supporting an operational military asset.
• Knowledge of Canadian Forces Technical Orders (CFTOs) and government-adopted technical publications.
• Knowledge of S1000D specification and IETM format. Understanding of configuration management processes and technical documentation standards.

• Schedule: 40 hours per week.
• Physical Environment: Hybrid position – which is a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbour).
• Travel: Occasional domestic travel maybe required in support of the ships.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

What We Offer

* Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

* Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

* Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

* Company paid holidays, vacation days, and paid sick leave.

* Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

* Employee Discounts on home, auto, and gym membership.

Why Join Us?

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The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian Enhanced Reliability security clearance.

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