Business System Analyst Full Time

Lumi HVAC Ltd.

Job Position: Business System Analyst
Job Type: Permanent, Full-time
Annual Salary: $75,000
Work Hour: 30 hours/week
Work Location: 150-12868 Clarke Place, Richmond, BC V6V 2H1
Language requirement: English

Lumi HVAC Ltd. provides heating, ventilation, and air conditioning (HVAC) services for residential, commercial, and industrial clients. Our services include installation, maintenance, replacement, and repair of HVAC equipment, as well as ductwork installation and custom design solutions. Now, we are hiring a Business System Analyst to develop, optimize, test and maintain our internal business system.

Job Duties:
• Gather and analyze business requirements, translating them into system functions to support HVAC service operations.
• Design, develop, and implement business system solutions that align with company needs.
• Review existing systems, identify gaps, and recommend improvements.
• Collaborate with vendors and IT staff to customize and configure systems, ensuring compatibility with existing processes and data.
• Oversee system implementation and integration with other tools.
• Monitor system performance, collect user feedback, and propose enhancements.
• Provide training and technical support to staff on daily system use.
• Prepare system documentation, user manuals, and reports for management and employees.
• Ensure business systems comply with company standards, data security requirements, and privacy policies.

Qualification:
• A bachelor’s degree in computer science, business administration, information systems, or a related field, or completion of a college program in computer science, or equivalent experience.
• Work experience in business analysis, system development, or IT project coordination is preferred.
• Knowledge of HVAC industry software or service management systems is an asset.
• Strong analytical, problem-solving, and organizational skills.
• Effective communication skills and proficiency in English are required.

If you are interested in this position, please send a resume to [email protected]. We are looking forward to speaking to you!