Lynden International Logistics ULC is seeking a motivated Account Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients. This role involves handling inquiries, resolving issues, and coordinating shipments to guarantee timely delivery. The ideal candidate should possess excellent communication skills, a strong attention to detail, and the ability to thrive in a fast-paced environment. If you are passionate about customer satisfaction and have a background in logistics or related fields, we encourage you to apply.
SUMMARY:
This position is responsible for providing customer service, clerical and administrative duties to a substantial number of clients and their customers, ensuring accuracy and complete confidentiality. The Account Service Representative is accountable for the timely and accurate collection of orders both online and offline with the customer. Routine communication to the client and their customers, in both verbal and written form, is required.
WORKING SCHEDULE:
This is an in-office position which requires you to work Monday to Friday from 8:00am – 4:30pm.
WORKING SCHEDULE:
4441 76 Ave SE, West Building, Calgary
DUTIES AND RESPONSIBILITIES:
SKILLS/TRAINING REQUIRED:
EDUCATION & EXPERIENCE:
Minimum education required:
Secondary school diploma
Minimum experience required:
3 years experience in customer service or equivalent combination of education, experience and training
Plus 3 months on-the-job training
MEASURABLE PERFORMANCE STANDARDS:
WORKING CONDITIONS:
Works under office and warehouse conditions. Work will entail constant interruptions. Required to work extended hours on a rotating basis. Very heavy workload during certain times of the day. Some overtime as required.
This position is eligible for Canadians of all ages